Terms of Use
Carbona AI Ltd.
Last updated: April 27, 2026
These Terms of Use (“Terms”) govern your access to and use of the website, software platform, tools, modules, outputs, documentation, APIs, support, pilot programs, early adopter programs, and related services provided by Carbona AI Ltd. (“Carbona,” “we,” “us,” or “our”) (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms. If you use the Services on behalf of a company, organization, public authority, or other legal entity, you represent that you have authority to do so.
These Terms should be read together with Carbona’s Privacy Policy and any applicable pilot agreement, early adopter agreement, subscription agreement, order form, confidentiality agreement, data processing agreement, or other written agreement with Carbona. If a separate written agreement conflicts with these Terms, the written agreement will apply to the extent of the conflict.
1. Use of the Services
The Services are for professional and business use by adults. You may use them only for lawful, authorized purposes and are responsible for your login credentials and account activity.
2. Customer Project Data
Customers retain ownership of project-related, technical, commercial, life-cycle, embodied carbon, and other information uploaded, generated, processed, or stored through the Services (“Customer Project Data”).
Nothing in these Terms transfers ownership of Customer Project Data to Carbona.
Carbona may process Customer Project Data as reasonably necessary to provide, support, secure, improve, and develop the Services, subject to Carbona’s Privacy Policy and any applicable written agreement.
3. Carbona Ownership and Restrictions
Carbona owns the Services and related intellectual property, including software, algorithms, workflows, APIs, documentation, outputs, improvements, and non-public features. No rights are transferred to you except as expressly granted in these Terms or a written agreement.
You may not misuse the Services, attempt unauthorized access, bypass controls, reverse engineer, copy, scrape, resell, create derivative products, build or improve a competing product, upload harmful or unlawful content, share credentials, or remove proprietary notices or disclaimers.
4. Outputs and Review
The Services may generate outputs based on user-provided inputs, assumptions, system boundaries, and data sources. Users are responsible for reviewing outputs before relying on them.
Unless expressly agreed in writing or stated in applicable module documentation, the Services do not replace professional judgment and do not constitute certification, approval, or verification by Carbona.
5. Privacy and Confidentiality
Your use of the Services is subject to Carbona’s Privacy Policy. Customer Project Data may be confidential or commercially sensitive and will be handled in accordance with these Terms, the Privacy Policy, and any applicable written agreement.
Non-public information about Carbona’s software, workflows, algorithms, data structures, pricing, product plans, and features is Carbona’s confidential information.
6. Suspension or Termination
Carbona may suspend or terminate access if it reasonably believes you breached these Terms, created a security or legal risk, misused the Services, or accessed them without authorization. Customer Project Data will be handled in accordance with the Privacy Policy and any applicable written agreement.
7. Indemnity, Disclaimers and Liability
You agree to indemnify Carbona against claims, losses, costs, and expenses arising from your misuse of the Services, breach of these Terms, violation of law, infringement of third-party rights, or Customer Project Data you upload or authorize for use.
The Services and outputs are provided “as is” and “as available,” except as expressly stated in a written agreement. To the maximum extent permitted by law, Carbona disclaims all warranties and will not be liable for indirect, consequential, special, punitive, or similar damages.
Unless otherwise stated in a written agreement, Carbona’s total liability will not exceed the amount paid by the applicable Customer for the Services during the twelve months before the claim. If there is no paid agreement, Carbona’s total liability will not exceed CAD $100.
8. Changes, Governing Law and Contact
Carbona may update these Terms by posting an updated version on its website. Continued use of the Services after the updated Terms become effective means you accept them.
These Terms are governed by the laws of British Columbia and applicable federal laws of Canada. Unless otherwise agreed in writing, courts in British Columbia will have exclusive jurisdiction over disputes relating to these Terms or the Services.
If you have questions about these Terms, please contact: info@carbona-ai.com